Outsourcing facilities management services has its pros and cons, and it’s up to you to decide if it’s worth the investment.
Facilities management can get complicated. It’s not always easy to find the right person to handle your work. You need someone who can manage your work environment and make connections with your employees, and it can be tough to find someone who can do that. Many managers have certain skills but are lacking in others. This can be a significant problem if you don’t have the proper management in place.
Instead of hiring and educating various people to try and fill the role of manager, many companies decide that it’s best to outsource facilities management services. Outsourcing facilities management services has its pros and cons, and it’s up to you to decide if it’s worth the investment.
Pro: Facilities Management Services Have More Expertise
Outsourcing facilities management means you’re hiring a specialist in the field. This means you don’t have to worry about finding someone who has the skills you need. The experts you hire can go to work on the very first day, minimizing the need for training. All you need to do is educate the vendor on your company’s specific needs and quirks.
Con: Not Your Employee
Because you’re outsourcing facilities management services elsewhere, you can’t just go down the hall to speak with your vendor. If you want to speak with them, you have to plan a meetup time well ahead of time. This can be a problem if you have concerns you need to be addressed immediately.
Pro: Facilities Management Services Are More Flexible
Outsourced facilities management services allocate their attention to the places where they’re needed the most. They have what they need to keep your existing systems running while also handling facility expansions and renovations. They can also fix problems as they arise. On top of that, outsource vendors usually scale more quickly and easily than a lone in-house manager.
Con: Implementation Delays
When you outsource facilities management services, there can be delays in getting tasks done. When you have people involved in your day-to-day operations who aren’t in-house, it takes extra time to get everyone on the right page when trying to complete projects. Depending on how responsive your vendor is, you can have projects pushed back several days or weeks. You can try and find a more responsive vendor to minimize delays, but it’s never going to be quite as quick as having your manager in-house.
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