Professional cleaning services are one of the best ways to make sure that your business always makes an excellent first impression and that your employees can work as productively as possible. However, the hiring process can be intimidating if you have never done it before. Taking time to ask questions will make sure that you are confident in the decision that you make. What are some of the questions that you should always ask when hiring professional cleaning services for your business?
What Services Are Included?
You might think that professional cleaning services all offer similar things, but that is not necessarily the case. Some companies are happy to do anything you require, including laundry or carpet cleaning, while others only perform lighter cleaning services. Make sure that the company that you are hiring can perform all of the tasks that you need them to.
Are Employees Screened?
Particularly if your professional cleaning services come after hours, you want to have the peace of mind that all the people working are screened and background checked. It is common for most commercial cleaning companies to screen their employees to make sure that they are trustworthy.
How Are Employees Trained?
The best professional cleaning services will hire experienced employees, but even workers with years of experience can still learn. Don’t be afraid to ask what type of training employees receive so that you can ensure they will be ready to perform all the tasks that you need. This is particularly important if you work in an industry with specific cleaning concerns, like healthcare or manufacturing.
Is There a Contract?
There is no one-size-fits-all contract for professional cleaning services, but it’s vital that you know what to expect going in. Signing a contract can be a good thing, as it provides you with steady assistance throughout the year. However, ensure that the company offers a satisfaction guarantee if the services are not meeting your expectations.
How Can You Report an Issue?
In an ideal world, you will not have any issues with your professional cleaning services, and you will come into an office that is sparkling clean every day. However, it’s important to be realistic and realize that sometimes things happen. It’s vital that you understand how you can report issues and what type of recourse is available if something does occur during your cleaning that is not to your satisfaction or standards.
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